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Finding Better Ways To Serve Our Customers

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Customer Care


Our Customer Care department has the unique opportunity to shape our customers' image of Lidl, increase brand loyalty, and positively impact the company’s bottom line.

Customer Care is a direct point of contact for our customers who have questions, complaints, suggestions or praise. Every customer interaction is an opportunity for us to glean valuable insights that drive process improvements, increase brand loyalty and positively impact Lidl’s bottom line. Our dynamic Customer Care team is passionate about consistently delivering exceptional service experiences for our customers; we are seeking those who share in that passion to join our team!

Focusing on You

Our Benefits

Available to ALL Employees

In order to attract and retain the best talent, Lidl US offers one of the most generous benefits and compensation packages in the industry.
Ready to Join #TeamLidlUS

Application Tips

Our recruitment process is simple and straightforward. It’s also quite competitive. So we thought we’d provide some helpful advice on how to do your best – and really stand out. We can help you to write the perfect resume. Take a look at our application tips page.
Have Questions? We have the Answers.


Visit our Frequently Asked Questions page for answers to many common questions.
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Do You Have What it Takes to Join #TeamLidlUS?

Lidl US is new to the U.S. market but we are not new to the grocery world.

We are efficient in the way we operate, dynamic with what happens on a daily basis, everything is ever changing and expanding across the U.S.. Lidl US has a fast paced environment that will keep you at your best, ready for the next challenge. No matter where you work within Lidl US, you will meet new people from across the business, learn new things from one another and build lasting relationships working as a team. Are you up for the challenge?