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Senior IT Specialist - Identity and Access Management (Remote)

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Lidl US is looking for an Identity and Access Management Senior Specialist to ensure our Identity Management and Messaging environments, including Active Directory, function at peak efficiency. In this role, you will work as a team player to expand the integration of our identity management solutions with our enterprise applications, support day-to-day administration, troubleshoot and complete reports for our Identity Management environment. In addition to having strong technical skills, you must be comfortable in effectively communicating with business end-users, technical IT teams, business partners, network providers, and business process outsourced vendors, all while being sensitive to a wide diversity of cultural and technical backgrounds in a global business environment.

What You’ll Do

  • Utilize best practices to ensure that solutions protect information resources against unauthorized use, inappropriate degrees of access, disclosure, damage and/or loss.
  • Troubleshoots and manages the resolution of issues related identities, systems, access, accounts, authentication, authorization, entitlements, and permissions.
  • Troubleshoots, supports and resolves system incidents, problems and changes, as required.
  • Provides ITIL based operational support and acts as a technical resource for the Active Directory infrastructure, including incident, change, and problem management.
  • Provides support of on premise and cloud-based equipment and configuration.
  • Complete the key metric reporting and analysis for the Identity Management environment as required.
  • Work to ensure audit tasks related to Identity Management are completed on time, with participation of appropriate parties.
  • Participate in security incident response teams as needed
  • Utilize industry best practices for appropriate standards, processes, procedures, tools, and documentation.
  • Ensure the maintenance, patching, operating, and monitoring of IAM systems is in place and completed on schedule.
  • Participate in on-call rotation, and as such, work outside of standard business hours will occasionally be required.

What You’ll Need

  • Bachelor’s Degree with technical focus required
  • In lieu of degree, a total number of 2 years of experience in access management will meet the education and related experience requirements listed above
  • Demonstrated current work experience supporting integrated IAM solutions such as Azure Active Directory, Active Roles, Omada
  • English proficiency
  • Proficiency in Microsoft Office Suite
  • Customer service driven/focused with a proactive and positive can-do approach. Demonstrates commitment to the organization’s policy framework and practices continuous improvement.
  • Experience troubleshooting, managing, and solving issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions
  • A strong ability for troubleshooting and problem analysis, along with the ability to clearly communicate the results of problem analysis to business stakeholders, IT support teams, and network providers to quickly and effectively resolve operational issues.
  • Solid technical skills in the Identity Management space, including Active Directory.
  • Hands-on experience and skills with systems such as O365 and ServiceNow.
  • Demonstrated organizational skills, attention to detail and ability to work both independently and as part of a team.
  • Solid written, oral, and interpersonal communications skills

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why as a company, we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible to receive the following benefits:

  • Medical | Dental | Vision coverage
  • Paid Holiday & Paid Time Off (PTO)
  • 401k Plan (+ 5% company match and no vesting schedule)
  • And so much more, visit our benefits page for more details and the latest updates


HQ {amount} miles
3500 S Clark Street
Arlington, 22202

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